Privacy policy

1. Introduction

Horatoz (“we”, “our”, “us”) respects your privacy and complies with applicable data protection laws, including GDPR (EU/UK) and CCPA (California, USA). This Privacy Policy explains how we collect, use, and share your information when you shop with us.

2. Data We Collect

  • Personal details: name, shipping/billing address, email, phone.

  • Payment details (processed securely by third-party providers; we do not store card numbers).

  • Account and order history.

  • Technical data: IP, browser, cookies, analytics.

3. How We Use Data

  • Fulfill orders, payments, shipping, returns.

  • Communicate with you regarding orders or customer support.

  • Send marketing emails or offers (with your consent, where required).

  • Improve our services and prevent fraud.

  • Comply with legal and tax obligations.

4. Legal Basis for Processing (EU/UK GDPR)

We process your personal data under the following bases:

  • Performance of a contract (to fulfill your order).

  • Consent (for marketing communications).

  • Legitimate interests (to improve our website and prevent fraud).

  • Legal obligations (to comply with law).

5. Sharing Data

We may share your data with:

  • Payment processors, shipping companies, IT providers.

  • Authorities, if legally required.

  • Business partners in case of merger or acquisition.
    We do not sell personal data.

6. International Data Transfers

Your data may be transferred outside your country, including to the U.S. We ensure appropriate safeguards (such as Standard Contractual Clauses under GDPR).

7. Your Rights

Depending on your location, you may have rights to:

  • Access and receive a copy of your personal data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent at any time.

  • File a complaint with a data protection authority (EU/UK).

  • Opt-out of data sales (California).

To exercise these rights, contact: byhoratoz@gmail.com.

8. Retention

We keep your data only as long as necessary for legal, business, and contractual purposes.

9. Marketing & Cookies

We use cookies for personalization, analytics, and marketing. You can opt-out or adjust settings in your browser. Marketing emails include an unsubscribe link (per GDPR and CAN-SPAM Act).

10. Security

We implement reasonable safeguards, but no online system is 100% secure.

11. Contact

For questions or requests: byhoratoz@gmail.com.